Course curriculum

  • 1

    Course Instructions

    • How this Course Works
  • 2

    Service Excellence

    • Lecture

    • Resources and Activities
  • 3

    Service Excellence Group Conference

    • Conference Sessions
  • 4

    Service Excellence Test

    • Service Excellence Test

Instructor(s)

Tim Reed Manessy

Tim Reed Manessy completed the Certified Professional Sommelier Certificate through the Canadian Association of Professional Sommeliers and George Brown College in 2012. He has a rich experience in the hospitality and wine industries, including Montecito Restaurant, Terroni, and Le Vigne Biondi in Italy. He travelled to Italy to gain an in-depth understanding of the vineyard and the winery and learned more than he'd hoped to. Now, he teaches Continuing Education classes at George Brown College, and works as Sommelier and Sales Representative for The Living Vine, an agency representing only natural, organic, and biodynamic wineries.